19/05/2008 11:04:55 CET
LONDON and PARIS, May 19 /PRNewswire/ --
-- Latest Orange Travel Solutions Deliver Significant Savings
-- Favourite Countries Offers Between 18-60 % Savings on Voice Roaming
-- Travel Data Daily Offers up to 90 % Savings on Data Roaming
Orange, one of the world's leading telecommunications operators, today announced the launch of two new innovative voice and data roaming offers, designed to make it easier and cheaper for customers to stay in touch with family, friends and colleagues whilst travelling abroad within the EU.
These latest additions to the Orange Travel portfolio of roaming offers for both consumer and business customers will be available across the European network footprint from this summer, responding to customer demand for simple, transparent and cost-effective roaming services in line with its Orange Travel philosophy.
The new voice roaming offer, Favourite Countries, is the first service of its kind and will be of particular benefit to those that travel regularly abroad or those that live or operate on borders but will also have appeal to occasional roamers. Customers are charged an upfront monthly fee - EUR5 (EUR4.18 ex. VAT) in France for example and there are no hidden charges. Customers simply select a country or countries of their choice from a list of eligible countries and then benefit from discounted or national rates when calling anywhere in the EU from those countries. Favourite Countries is expected to deliver price reductions of between 18 and 60% off the regulated Eurotariff (outgoing rates), regardless of the network that the customer is roaming on. As an example, customers of Orange France will be charged EUR0.37 per minute (EUR0.31 ex.VAT), instead of EUR0.59 (EUR0.49 ex.VAT) for outgoing calls (this is a 37% saving) when calling abroad in their favourite country. The offer is available today in France and Romania and is being extended (subject to local adaptations(x)) to the UK, Spain, Belgium, Slovakia and Switzerland across the summer and to Poland in September. The offer will be further extended across Orange's African and Middle Eastern operations under the name 'Pays Sans Frontières' by the end of 2008.
The second new addition to the roaming portfolio, Travel Data Daily makes it simpler and more affordable for occasional data roamers to access their emails and browse the web on their laptop or mobile device when travelling abroad. With Travel Data Daily, customers pay a fixed price removing the need to choose between standard roaming, hotspot or hotel charges. One upfront fee makes the offer simple, good value and predictable. The fixed price of Travel Data Daily will range from EUR12-15 (inc. VAT) for 50Mb for daily internet access within the EU. Travel Data Daily is expected to provide up to 90% savings for customers on standard data roaming prices. The offer will be rolled out across the summer months in UK, France, Spain, Poland, Belgium and Romania and by the end of the year in Slovakia.
The two new offers join Orange's broad range of Orange Travel roaming offers that respond to customers' different voice and data needs when roaming. Orange has developed segmented offers taking into the account the frequency of travel, the intensity of usage, and the type of device used. In 2007 Orange had 24 million Orange Travel customers and confirms a two digits increase in users in Q1 2008, compared with Q1 2007, indicating a favourable response to Orange's approach to roaming.
Orange already provides a range of protective measures to help customers avoid unexpected roaming costs such as SMS prompts that require the customer to agree to roaming rates before connecting. In addition, the company is introducing a number of new measures in 2008 that will see all laptop users across the Orange footprint benefiting from up-to-the-minute clarity on their data usage, both at home and abroad. Additionally, as standard across all Orange markets by the end of 2008, all voice and data roamers will also receive automated SMS alerts highlighting roaming charges and offering solutions such as Travel Data Daily.
"Our research shows that customers are not just looking for better value but also for greater simplicity and predictability in their roaming services," said Brigitte Bourgoin, Executive Vice President, Mobile Operations, Orange. "These new offers, which are consistent in concept but local in adaptation, directly respond to this customer demand.
"These offers also demonstrate that competition is alive and well in the roaming market. The data roaming market specifically is undergoing transformation from a business to business market to a mass market. As the volume of usage increases, as we are experiencing - with a three digits growth of data volumes (from 2006 to 2007) prices are and will continue to decrease."
Orange is the key brand of France Telecom, one of the world's leading telecommunications operators. France Telecom serves more than 172 million customers in five continents as of March 31, 2008, of which two thirds are Orange customers. The Group had consolidated sales of 52.9 billion euros in 2007 (13 billion euros at March 31, 2008). As of March 31, 2008, the Group had 111.9 million mobile customers and 12 million broadband internet (ADSL) customers.
Launched in June 2005, the NExT program (New Experience in Telecommunications) will enable the Group to pursue its transformation as an integrated operator and make France Telecom the benchmark for new telecommunications services in Europe. In 2006, Orange became the Group's single brand for Internet, television and mobile services in the majority of countries where the company operates, and Orange Business Services the banner for services offered to businesses worldwide. France Telecom is the number three mobile operator and the number one provider of broadband internet services in Europe and one of the world leaders in providing telecommunication services to multinational companies.
France Telecom (NYSE:FTE) is listed on Euronext Paris and on the New York Stock Exchange.
For more information : http://www.orange.com, http://www.francetelecom.com, http://www.orange-business.com
Orange and any other Orange product or service names included in this material are trade marks of Orange Personal Communications Services Limited.
For more information about Orange Travel offers, please visit: http://www.orange.com/travel
(x) local adaptations - there will be small variations in local offers in terms of price, and availability of free minutes, for example
PR Contacts: Nicole Clarke, Orange, firstname.lastname@example.org, +44-7811-128457; Tom Jennings, Edelman PR for Orange, email@example.com, +44-20-7344-1512